Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

General questions

  • What is the status of my order?

    Once you have placed your order, we will send you a confirmation email to track the status of your order.

    Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

    Additionally, you can track the status of your order from your "order history" section on your account page on the website.

  • Can I change my order?

    We can only change orders that have not been processed for shipping yet.

    Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

    To make changes to your order, please message us on chat or email us at

  • Where is your showroom?

    We are currently only an online retailer. If you have any questions about a particular product just drop us a message in the chat or email us at


  • What payment methods do you accept?

    You can purchase on our website using a debit or credit card.

    We additionally offer support for Paypal, Apple Pay, and Google Pay.

    You can chose these payment methods at checkout.


  • Where do you ship?

    We currently only ship to the UK.